Satisfaction survey

Satisfaction survey

We value your help so that we can take better account of your expectations as regards CSR reporting.
Please return this questionnaire to us. It relates to the quality of the reporting in this report.

1. Has this report enabled you to understand the nature and direction of Dexia’s sustainable development initiatives?

Completely

Mostly yes

Mostly no

Not at all

2 .Of the following themes, which do you think are most useful in understanding Dexia’s sustainable development initiatives?
	Very useful	Useful	Not very useful	Not at all useful
Message from the Chairman of the Board of Directors (page 1)
Conversation between the Chairman and the Vice-Chairman of the Management Board (pp 2-3)
Opinion from Corinne Lepage (pages 4-5)
Group profile (pp 6-7)
Dexia’s sustainable commitments (pp 10-11)
Dexia’s organization (page 10)
Risk management (page 12)
Action plan monitoring (pp 13-14)
Key indicators (page 15)
Fight against climate change (pp 18-19)
Talent management and development (pp 20-21)
Public sector and project finance (pp 24-31)
Individual customers and fund management (pp 32-37)
CSR positions (pp 39-40)
Equator Principles (pages 41-44)
Governance (page 45)
Employees (pp 46-49)
Environment (pp 50-54)
Surrounding society (pp 55-58)
Feedback from the 2006 report satisfaction survey (pp 59-60)
Table of indicators (pp 62-66)
Reference system comparison table (pp 69-70)

3) In your opinion, which area should Dexia focus on in order to continue its involvement in sustainable development?

4) How did you consult Dexia’s sustainable development report?
On line	USB key

5) Are you happy with the format on offer (USB key or reading on line)?
yes	no
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